Why ImagePlus Is Different?

Image Plus Toner cartridges are manufactured in Australia using the highest quality new components. These components are sourced from best available in the global market place. Each cartridge has been specifically developed to produce a print quality and page yield, which is equal or better than its OEM equivalent.

All Image Plus cartridges are accompanied by a life time warranty and 100% money back guarantee. Our range of cartridges are the most comprehensive in the industry. This is a direct result of our ongoing commitment to research & development and a testament to our state of the art testing procedures and Quality control. A cartridge fault rate of less than 1% is better than anyone in the industry signifies our commitment to our business and our product.

We are a company that takes pride in our work. Our job is to serve the customer by providing quality service and products at a reasonable price. Repeat business is very important to any company and it is our job to make sure you have good reasons for coming back.

There are a number of remanufacturers out there. And just as in any business, quality and service vary. All remanufacturers are not the same! Those who do a poor job often turn people off to all remanufacturers. This is too bad because there are companies that provide quality products backed by great service.

All too often customers shop by price alone and end up frequently switching to another remanufacturer because of poor print quality, defects, or bad service. Many times the reason is that companies with the most aggressive pricing often reuse parts that should have been replaced or they fail to do in-house print testing.

Will using ImagePlus void my machine's warranty?

This answer is no! Using remanufactured cartridges will NOT void your machine's warranty. The manufacturer can not force you to use their supplies. That would be an illegal restraint of trade. What they can do is charge you for repairs in the unlikely event that a remanufactured cartridge damages your machine.

Don't let that scare you off. We guarantee the quality of our products. We have a fully-trained, experienced Service Department that will service your machine. If it should be a cartridge problem, we will replace the cartridge and repair the machine at no charge to you. Your manufacturer's warranty will remain intact to cover any other problems that might occur later.

Our Quality Procedure for Remanfacturing

Inspect exterior of cartridge, looking for leaks and damage

Test drum for quality, scratches, lines, dings and discharge characteristics on appropriate laser printer

Disassemble cartridge, separating drum into appropriate bin with lid matching bin number

Drain and vacuum toner-hopper on auto vacuum system

Blow out waste bin with compressed air testing seal

Check waste bin rotating gear (recovery blades must be intact)

Check alignment of retention blade, replace if necessary

Replace wiper blade

Check magnetic roller on toner hopper

Re-coat magnetic roller, cure magnetic roller by type

Replace felts for magnetic roller cartridge

Replace shims

Replace magnetic roller

Refill with OEM specfications of toner

Check seal, clean extraneous toner from hopper

Clean with cleaning solution and refurbish doctor blade

Insert corona magnetic to contain dust

Clean and lubricate drum and drum axles

Check toner level on magnetic roller and re-gap if necessary

Lubricate wiper blades and drum surface with Padding Powder.

Reassemble cartridge

Test cartridge for static with appropriate laser printer

Test density of toner, coverage, and overall quality of print

Clean exterior prior to bagging

Bag in light proof, static resistant, moisture proof foil bag